Reviews
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Discover What Our Customers Are Saying
At Vanderford Air and Plumbing, we take pride in delivering exceptional service and exceeding our customers’ expectations. But don’t just take our word for it – read what our valued clients have to say about their experiences with us. From AC installations to plumbing repairs and everything in between, our satisfied customers have shared their stories of improved comfort and peace of mind. Explore these reviews below to learn why Vanderford Air and Plumbing is the trusted choice for home comfort solutions in South and Southwest Houston. We look forward to adding you to our list of satisfied customers!
Service representative very professional on time kept me abreast of all that was going on recommendation on what needed to be done cleaned up after they were done
Response from the owner: Thank you so much for sharing, Judith!
Matt and Jacob did a great job.
Response from the owner: Thank you, Dylan, for your review! We’re glad to hear that Matt and Jacob did a great job. We’ll be sure to pass along your kind words to them. If there’s anything else you need, we’re here to help!
Nick Lacy - A lovely, bright young man came to do first-time Vanderford Air & Plumbing. Seems to have confidence and integrity.Very pleased. I will call him to come back for the next service.
Response from the owner: Thank you, Jaseem, for your kind words! We’re thrilled to hear that Nick provided such a positive first experience with Vanderford Air & Plumbing and we’re so glad you were pleased with his service. We’ll be sure to share your feedback with him and look forward to assisting you again in the future!
The technician, Jacob, was thorough in his evaluation of the condition of my heating system. He was open and candid in his discussion of potential concerns, as well as options for improvements to the system. I will be requesting Jacob for future maintenance visits.
Response from the owner: Thank you, John, for sharing your experience! We’re delighted to hear that Jacob provided a thorough evaluation of your heating system and took the time to openly discuss potential concerns and improvement options. Your trust in his expertise means a lot to us, and we’ll be sure to pass along your kind words. We look forward to assisting you with future maintenance visits!
Thank you Vanderford Air for providing such great service with excellent, well trained personnel. What a great job by Andrew Simon. Andrew was knowledgeable, professional and had excellent customer service. He saved the day for us on moving day! Many thanks!
Response from the owner: Thank you, Jenny, for your wonderful review! We’re thrilled to hear that Andrew provided such excellent service and was able to save the day for you on moving day. Your kind words about his professionalism, knowledge, and customer service mean so much to us. We’ll be sure to pass along your praise.Thank you for choosing Vanderford Air!
Jason was great. Very informative. Took the time figure out what was going on and offered suggestions to help.
Response from the owner: Thank you Sherry for taking the time to leave us a review. We are very happy to hear that Jason did a great job and was helpful in getting your issue resolved.
Around 8pm we had sewage water coming up through our shower drains. After a quick call to Vanderford for an emergency service they were at our house in a very timely manner. Mason was great at explaining what the issue was and quickly had things draining for us. We really appreciate that this business doesn't charge extra for emergency after hours services. We also really appreciate Mason coming out and fixing things on a cold night. We will be calling Vanderford for any future needs and recommending them to others.
Response from the owner: Thank you Cassie for the review and we are so thrilled to hear that Mason was able to get this resolved for you in a timely manner. Having an issue like sewage water backing up is stressful enough, but when it happens so late and if you can't get people to respond, we know it can be disastrous. We are glad we were there to help and are sincerely grateful for the great review and recommendation!
Matt, did an outstanding job checking heating system functionality and AC filter; I would highly recommend Vanderford to everyone
Response from the owner: Thank you for taking time to leave this review, Frances. Please contact us if there's anything else you need. -Robert V., Owner
Will Tran was amazing! Very knowledgeable and thorough about the appt. But he also went above and beyond answering other questions I had. Didn’t seem rushed and gave me the time of day! I’m always weary with contractors but I didn’t get that vibe from him at all! We will definitely be going with them for future and all services! Thank you Will!
Response from the owner: Thank you for sharing your wonderful experience with Will! We're thrilled to hear he took the time to address all your questions without making you feel rushed. Providing exceptional service and building trust is our top priority. We’re grateful for your kind words and look forward to assisting you in the future! Thank you for choosing us!
We were having issues with our heating system, Angelo came out and diagnosed the issue. After diagnosing the issue he gave us multiple options of different ways we could resolve the issue. The information that Angelo communicated to us was very informative and easy to comprehend. Angelo was very professional and answered all of our questions. We have been with Vanderford Air for 11 years and have always been satisfied with their great service.
Response from the owner: Thank you for sharing your experience! We're delighted to hear that Angelo provided professional, informative, and clear communication while helping with your heating system. It's wonderful to know you've trusted Vanderford Air for 11 years and have been consistently satisfied with our service. We truly value your loyalty!
